How to Set Up Email in Outlook for Mac | Web Design in Horsham | Affordable Web design in Horsham

Before you start

To add your business email to Outlook for Mac, you will need a few details from your email provider. In most cases, business email should be set up using IMAP. This keeps your emails synced across Outlook, your phone and webmail.

Outlook for Mac may try to find your settings automatically, but business email accounts often need to be entered manually. The steps below cover the manual IMAP and SMTP setup route.

Email settings you will need

Use the settings supplied by your email provider. The example below shows a typical business email setup using secure IMAP and SMTP.

Email address	yourname@example.co.uk
Username	Your full email address
Password	The mailbox password supplied to you
Incoming server	imap.example.co.uk
Incoming type	IMAP
Incoming port	993
Outgoing server	smtp.example.co.uk
Outgoing port	465
SSL	On for both incoming and outgoing mail
Authentication	Password authentication required for both incoming and outgoing mail

Important: Outlook may try to guess your settings automatically. If the automatic setup fails, use the manual IMAP and SMTP settings supplied by your email provider.

Step-by-step: set up email in Outlook for Mac

Follow these steps to add your business email account to Outlook on a Mac.

Open Outlook Open Outlook on your Mac. If this is the first account being added, Outlook may open the account setup screen automatically.

Open account settings From the Outlook menu, go to Settings or Preferences, then choose Accounts.

Add a new account Click the plus button or Add Account to start adding your business email address.

Enter your email address Enter your full business email address. If Outlook asks to continue automatically, look for an option to set up the account manually if needed.

Choose IMAP Select IMAP as the account type. IMAP is normally best for business email because it keeps your mailbox synced across devices.

Enter the incoming mail settings Add your incoming IMAP server, port 993 and SSL/TLS encryption. Your username is normally your full email address.

Enter the outgoing mail settings Add your outgoing SMTP server, port 465 and SSL/TLS encryption. Make sure outgoing authentication is enabled.

Enter your password Enter the mailbox password supplied by your email provider, then continue.

Test sending and receiving Once Outlook finishes setup, send a test email to another address, then reply to it. This checks that both sending and receiving are working properly.

Advanced settings to check

If Outlook accepts the account but email does not send or receive correctly, check these advanced settings.

Incoming mail

Account type: IMAP
Port: 993
Encryption: SSL/TLS
Authentication: Password
Username: full email address

Outgoing mail

Server type: SMTP
Port: 465
Encryption: SSL/TLS
Authentication: Password
Username: full email address

Troubleshooting

If the account does not work straight away, the problem is usually one of four things: the password, the server name, the port number, or the outgoing mail authentication.

If receiving does not work

Check the incoming server name.
Check the IMAP port is set to 993.
Check SSL/TLS encryption is selected.
Re-enter the mailbox password carefully.

If sending does not work

Check the outgoing SMTP server name.
Check the SMTP port is set to 465.
Check SSL/TLS encryption is selected.
Make sure outgoing authentication is enabled.

Sending problems in Outlook are often caused by outgoing authentication being missing or incorrect. Your outgoing server normally needs the same username and password as your incoming server.

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